Monday, November 10, 2008

Getting started in Social Media

On Saturday, I gave a speech to a group of accomplished young advertising and marketing professionals. The emphasis of my talk was my career of 26 years and how advertising/marketing has changed and forced me to reinvent my career to be successful. And the driving force behind all this, social media, and my agency's perspective on it and what we are doing to be competitive in this crazy new environment.

Afterward, I left a pile of business cards and welcomed anyone with questions to contact me. Here is one question I received and my answer follows. (I share this because the purpose of this blog is to record the trials and tribulations of an old dog learning new tricks, others might have helpful additions or suggestions and are welcome to add their thoughts)

"Thank you so much for coming to speak to Ad 2 today. I really learned a lot from your presentation.

I'm the one who works for a very traditional advertising agency and I'd like to help them move forward into doing social media work. They are all scared of new media/social media right now so I need to start educating them so they warm them up to this idea. The catch is I'm not educated enough on my own and don't have any personal experience to draw from. Any ideas on how to learn enough about this myself with out actually doing this kid of work to be able to start convincing them this is something we should pursue?

Any ideas would be helpful. Thank you again!"

Thanks for the kind words. First, I applaud you for recognizing the status quo will not help your career or company you work for. My advice is pretty simple and falls into two buckets.

Start small—it’s easy to get overwhelmed with what you don’t know. Start with Seth Godin’s Meatball Sunday and Tribes books. They both quick reads but chock full of references that will take you further. Clay Shirky’s book Here Comes Everybody is an important read as well from the psychographic vs. Sociographic marketing perspective. Wall Street Journal and New York Times and Business Week all have interesting articles written from a business perspective that are great sources of knowledge—always look at the world from the client perspective.

Find kindred spirits—people you work with, friends, etc. Start sharing and asking questions. You’ll find there are a lot of people out there like you and the power of this group will change your life because either you will feel empowered to change your company or find a new one to work for that fits your career vision.

Study your industry, your client’s industries, and the consumer. Your industry—try to understand who is doing what and why. How are marketing firms adjusting? What happens to those who do nothing--can be powerful arguments for you with your management. Client’s—look for examples where their competition is doing something differently—again gives you the excuse to at least bring it up. The consumer—they are the one driving this bus...watch and try to predict where they are going.

Last but not least, try little things first and then build. Momentum will follow.


5 comments:

Allison Lewis / Outreach Coordinator said...

Great advice. I definitely have a lot to work on as well. I think the key is not to get overwhelmed and take it one step at a time.

Unknown said...

Argh!

Don't just READ about social media. LIVE social media.

You can learn a ton from people like Clay Shirky and Seth Godin. But their books are much more powerful after you put yourself out there and experience something for yourself.

Why are we a culture that wants to be so spoon-fed? The tools that we're trying to sell to our clients are FREE and OPEN for our use. (Well, most of them.)

It's a ton of work. It's a freakin' TON of work. But what's worth more: repeating Seth Godin's insights, or realizing your own?

Allison Lewis / Outreach Coordinator said...

People want to be spoonfed because they want to do things right. They are afraid of doing things the wrong way, in my opinion. People are taught in school to do things a certain way, and I think it's hard for people to rewire there thinking or just not to care. I'm going to blog, and I'm through worrying about it being right or wrong. I'm just going to learn to do things my way with the skills I've learned.

Unknown said...

I just think that, of all media over the course of history, the new social technologies are the LAST thing we should be reading about and the FIRST thing we should be jumping into feet first.

No one taught us to talk, to express ourselves. The ETIQUETTE is what has to be learned, not the social behavior.

Matt3pointOh said...

Participate to learn, read to become strategic!